Privacy Policy
Last updated: January 2026
Introduction
Oasis Auto Konnect LLC ("OAK," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered CRM platform and related services (collectively, the "Service").
By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
Information We Collect
Information You Provide to Us
We collect information you provide directly to us, including:
- Account Information: Name, email address, phone number, business name, and payment information when you register for an account.
- Lead Data: Contact information and other data you upload or input about your leads and clients.
- Communications: Messages you send through our platform, including SMS conversations facilitated by Weaver AI.
- Support Requests: Information you provide when contacting our support team.
Information Collected Automatically
When you use our Service, we automatically collect:
- Usage Data: Information about how you interact with our platform, including features used, time spent, and actions taken.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and gather usage data.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Facilitate AI-powered conversations through Weaver AI
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Comply with legal obligations
Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We share data with third-party vendors who perform services on our behalf, including payment processing, SMS delivery, and data hosting.
- Compliance with Laws: We may disclose information if required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information for any other purpose with your consent.
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information we hold.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out: Opt out of marketing communications at any time.
To exercise these rights, contact us at [email protected].
SMS and Messaging
Our Service facilitates SMS communications between you and your leads/clients. By using our messaging features:
- You are responsible for obtaining proper consent from recipients before sending messages.
- Message content is stored to provide the Service and maintain conversation history.
- We comply with TCPA regulations and carrier requirements for A2P messaging.
- Standard message and data rates may apply to recipients.
Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Children's Privacy
Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Oasis Auto Konnect LLC
Email: support@oasisautokonnect.com